Warranty conditions

 
  • Gembird Europe B.V. offers a warranty to the original purchaser of the product.
  • Your Gembird product is guaranteed under the terms and conditions of this warranty against material- and/or manufacturing defects for a period of one (1) year* from the date of original purchase.
  • (UPS) batteries (internal and external) are guaranteed against material- and/or manufacturing defects for a period of six (6) months from the date of original purchase.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the legal warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void if the products got opened, suffered a physical damage, misuse, modification, repair by unauthorised persons, were used carelessly or for another rather than intended purpose.
  • Exclusions of warranty:

    Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.

    Incompatibility with other hardware/software not defined as minimum system requirements.

    Accessories such as batteries and fuses and other parts that are subjected to normal wear.

  • In no event shall Gembird be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
  • These warranty conditions are translated in several languages. In case of a difference between the English texts and any of its derived translations, the English text is always leading.
    * In EU, there is a statutory minimum warranty period of 2 years (or longer, depending on local warranty laws in the country of purchase) on every product we sell.